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VOIP Services

Photo of Mitel 5320 telephoneOverview

VoIP, or IP Telephony, is a communication service through voice, facsimile, and/or voice messaging applications that are transported via the Internet, rather than the public switched telephone network. "VoIP" stands for "voice over Internet protocol."

艾草在线视频2020全新免费观看|艾草在线精品视频在线观看AAMU has implemented a collaborative VoIP telephone system that offers a variety of advanced features and gives you the freedom to move your phone from one office to another anywhere on the campus without having to place a service call. Many other advanced features are now available with this system including new functions to support AAMU Distance Education initiatives.

VoIP Feature Listing 

艾草在线视频2020全新免费观看|艾草在线精品视频在线观看The new VoIP telephone system will provide users with a host of new features in support of user collaboration, mobility, and messaging.  Mitel combines all these functions into a single solution: the Mitel Applications Suite (MAS).  The Mitel Applications Suite will provide the campus with the following advanced capabilities:

  • Access to all voice functions from one place - from anywhere on any device
  • Single number caller ID -- no need to publish multiple numbers now
  • Presence - which provides a visual of someone's status and real-time access to everyone in the organization, on or off the premises
  • Programmable keys, one-touch, multi-function, self-labeling keys (for speed dialing, line appearances, and feature access)
  • Directory function for finding employees quickly on the campus
  • Ability to move a phone anywhere on the campus without having to install new wireless or reprogram connections
  • Web presentation and collaboration
  • Instant messaging
  • Audio and web conferencing
  • Voicemail to email
  • And much more....

How to Use

VoIP phones plug into a network port instead of a phone port. Generally, that's all the set-up needed. See the Quick Reference Guides and/or video tutorials below for detailed instructions on how to use your new phone.

Quick Reference Guides

Video Tutorials



Support

For help with telephone-related issues or to request fax or mobile services, please submit a HelpDesk ticket online艾草在线视频2020全新免费观看|艾草在线精品视频在线观看, or call the HelpDesk at extension 4357 (HELP).

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